Saturday, 30 November 2013

Dynamics CRM Architect - Microsoft

Microsoft Enterprise Services is seeking an experienced CRM architect to join the Center of Excellence for Dynamics (CoE-D) team. Microsoft Enterprise Services organization launched the Center of Excellence for Dynamics with the following Mission: Strengthen capabilities to win and deliver successful Microsoft Dynamics engagements to accelerate adoption and productive use in the Enterprise.

Role Overview:
The Architect in the Dynamics CoE is involved in pre-sales, discovery and design phases, with broad focus around enterprise, industry, platform and solutions. Duties include:
§ Providing customer guidance during product and services sales cycle
§ Playing a vital part in business strategy
§ Driving successful solution deployments by ensuring proper business value and customer/partner satisfaction
§ Growing the business through mentoring, talent pipeline development, and community evangelism
§ Driving innovation

Main Profile Requirements:§ Degree in Computer Science or Business Administration or equivalent work experience
§ Strong relevant working experience including expertise in enterprise CRM implementations as well as application deployment and/or distributed system implementation
§ Deep Know-How and proven record of applying CRM in one or more industries preferably public sector or financial services
§ Current and deep experience with implementing large CRM solutions on the Microsoft Dynamics CRM platform is a must to be successful in this role
§ Additional large scale CRM systems would be an advantage (e.g. Siebel, SAP, Oracle CRM or Salesforce.com,). Understanding of competitive technology enables the architect to properly assess feasibility of migrating customer solutions from, and/or integrating with existing customer solutions hosted on Microsoft or non-Microsoft platforms
§ Qualifications include hands-on experience with multi-phase, multi-country, enterprise-wide CRM implementation with focus on presales/business development as well as engagement delivery

§ Desirable technical experience includes hands-on expertise in several of the following Microsoft products or technologies: .NET, SQL Server, BizTalk, SharePoint, Office, Active Directory and application architecture.
§ Deep experience in CRM data modeling in specific industry and Enterprise environment
§ Sound Experience in performance optimization by using third party tools or other related optimization tools and technologies
§ Sound experience in working with Multi National & Offshore / Onsite team
§ Proven communication skills in dealing with technical and business people
§ Work experience should involve pre-sales support, technical consulting, solution design, project envisioning, planning, development, deployment, and management
§ Proven record of delivering business value

§ Sound Business & Technical Knowledge of integrating CRM with the other third party systems ie. ERP, Billing and etc.
§ Proven experience of Enterprise Architecture in a complex system.
§ Proven experience of Enterprise Architecture in complex heterogeneous environments
§ Proven experience in presales activities including responding to any type of RFXs, Proof of Concepts, Demo , Presentations and positioning in front of C-Level Executives
§ Proven experience selling consulting engagements which includes estimating, scoping, and writing effective statements of work that clearly set expectations and limit risk.
§ Demonstrated excellence at presenting complex development topics to both executive and technical personnel.
§ An ability to articulate architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platforms including a working knowledge of different architectural frameworks that may be used by our customers.
§ Working knowledge of specialized tools, solutions or ISV whether they be Microsoft partners or competitors.
§ Knowledge of full application life cycle design tools and methodologies such as Sure Step, SDM and Agile.
§ Exceptionally demonstrated consulting skills.
§ Large enterprise deployment experience in complex heterogeneous environments
§ Ability to move between high level architectural review/design and the “roll up the sleeves” level of actually doing all phases of an application delivery project.

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