Friday, 29 November 2013

Administrative Assistant Call Center - Gulf Bank

To provide standard administrative support to a department and or/ Manager by efficiently carrying out general clerical / department specific, project based and receptionist work; while maintaining a professional organizational image through in-person and telephone interaction.

Education / Qualifications: Diploma in public administration / Equivalent certification
Experience: 2 - 3years experience in a similar role, in a professional office environment

Accountabilities:
    Administrative Support: Provide routine / special administrative support to the manager / team in facilitating day to day activities / project work
    Task Management: Proactively manage tasks  as delegated by the manager; identify and handle problems and issues that arise to facilitate the smooth running and continuity of the business
    Assignments: Efficiently Carry out assignments as and when given by the manager or as a part of the team initiatives / project work
    Coordination: Coordinate with various departments / teams as necessary and provide required information to the manager / team in a timely basis
    Correspondence:  Proficiently manage correspondence to ensure that all emails / office mails are answered / received /sent on time
    Records Management: Maintain discreet confidentiality of information, procedures and all documents and file and track documentation to ensure security and control; manage systematic filing system to ensure important and necessary documentation is correctly filed and can be retrieved timely and when needed
    Corporate Governance: Comply with Anti-Money laundering policies and ensure being up to date on all existing and new updates
    Policies & Procedures: Follow all relevant Gulf Bank policies procedures , Risk policies and instructions so that work is carried out in a controlled and consistent manner

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