Reporting to the Operations Support Manager in implementing strategic initiative to significantly reduce / minimise areas of risk related to security, stock loss and safety. To focus and advise on "Best Practise" in respect of Loss Prevention opportunities within the business. The job incumbent manages the day-to-day support functions within all stores in Kuwait, UAE and Saudi Arabia.
Key Performance Area 1:
Investigation
• Provides prompt and professional investigation service to the company in relation to theft, malpractice and fraud. Reports findings to Line Manager / Area Operations Manager/ RLPM • Conducts or directs surveillance of suspects and premises to apprehend culprits • Investigates shrinkage results as required • Managing the administration of in-store training and development initiatives and providing reports to management. • Implementing and ensuring compliance of policies and procedures relating to transactions, cash handling or administration/ reporting as directed by the business.
• Investigats all policy violations relating to return/ discounts/ Cash Coupon Handling/ Stock. Weekly analysis and reporting directly to the Operation Support Manager. • Reporting on a weekly basis to the Operation Support Manager and taking appropriate actions and initiatives to drive the compliance agenda forward with weekly, monthly, quarterly re-check & yearly performance reviews. • Reports to and engage in consistent, open and honest communication with the Operation Support Manager.
Key Performance Area 2:
Store Loss Prevention / Health & Safety Audit/ Fire Risks
• Visits stores as required in the area of responsibility to conduct Loss Prevention Audits. • Audits Warehouse / Stores for Health & Safety to ensure best practise. Takes prompt and corrective action in areas of non-compliance. • Ensures fire precautions are in place and that fire evacuation routines are established, rehearsed regularly and that the necessary logs are maintained
Key Performance Area 3:
Development & Training of Staff
• Conducts Loss Prevention Training for Security / Store Management & Staff • Identifies development needs of the security staff and provide relevant training • Assists in the development of Loss Prevention training programmes • Assists in the identification of the security staff for succession planning
Key Performance Area 4:
Physical Security Assist the RLPM to survey stores, including pre-opening and all company premises to identify and categorise risks, levels of risk and actions required
Key Performance Area 5:
Product Protection
• Evaluates options and takes measures to suitably deploy as approved, electronic or other surveillance / security equipment including extra security tags and pins to meet business needs. • Manages/ monitors maintenance programme of EAS equipment.
Key Performance Area 6: Burglary/Crime to Company
• Investigates crime incidents, liasing with the Police agency ’ s and external bodies in the area of responsibility. • Implement precautions and makes recommendations
Formal Police or Forces desirable but not essential Experience in retail solutions, including CCTV, EAS & Covert surveillance I.T literate, numerical analytical Good communication skills both verbal and Written
Apply Online
Key Performance Area 1:
Investigation
• Provides prompt and professional investigation service to the company in relation to theft, malpractice and fraud. Reports findings to Line Manager / Area Operations Manager/ RLPM • Conducts or directs surveillance of suspects and premises to apprehend culprits • Investigates shrinkage results as required • Managing the administration of in-store training and development initiatives and providing reports to management. • Implementing and ensuring compliance of policies and procedures relating to transactions, cash handling or administration/ reporting as directed by the business.
• Investigats all policy violations relating to return/ discounts/ Cash Coupon Handling/ Stock. Weekly analysis and reporting directly to the Operation Support Manager. • Reporting on a weekly basis to the Operation Support Manager and taking appropriate actions and initiatives to drive the compliance agenda forward with weekly, monthly, quarterly re-check & yearly performance reviews. • Reports to and engage in consistent, open and honest communication with the Operation Support Manager.
Key Performance Area 2:
Store Loss Prevention / Health & Safety Audit/ Fire Risks
• Visits stores as required in the area of responsibility to conduct Loss Prevention Audits. • Audits Warehouse / Stores for Health & Safety to ensure best practise. Takes prompt and corrective action in areas of non-compliance. • Ensures fire precautions are in place and that fire evacuation routines are established, rehearsed regularly and that the necessary logs are maintained
Key Performance Area 3:
Development & Training of Staff
• Conducts Loss Prevention Training for Security / Store Management & Staff • Identifies development needs of the security staff and provide relevant training • Assists in the development of Loss Prevention training programmes • Assists in the identification of the security staff for succession planning
Key Performance Area 4:
Physical Security Assist the RLPM to survey stores, including pre-opening and all company premises to identify and categorise risks, levels of risk and actions required
Key Performance Area 5:
Product Protection
• Evaluates options and takes measures to suitably deploy as approved, electronic or other surveillance / security equipment including extra security tags and pins to meet business needs. • Manages/ monitors maintenance programme of EAS equipment.
Key Performance Area 6: Burglary/Crime to Company
• Investigates crime incidents, liasing with the Police agency ’ s and external bodies in the area of responsibility. • Implement precautions and makes recommendations
Formal Police or Forces desirable but not essential Experience in retail solutions, including CCTV, EAS & Covert surveillance I.T literate, numerical analytical Good communication skills both verbal and Written
Apply Online
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