Required Flagship Store Manager - M.H. Alshaya Co in Kuwait

Responsible for the management of a store within the normal range of sales turnover. Maximize store contribution by proactively drive sales, reduce stock loss & manage controllable costs. Motivate & develop team members, including non Alshaya Employees & ensure store and team complies with all company regulations & procedures.
Key Responsibilities:

• Champion the store teams to ensure sales, merchandising and promotional initiatives that are implemented to the required standard.
• Strive to exceed customer needs and expectations by identifying store specific service opportunities and correcting performance issues.
• Agrees and maintains in store events and activities with the Marketing Executive.
• Manage Employees and external business Employees to deliver business objectives.
• Maximize the potential for store Employees through in store training, recruitment, motivation, coaching, development, performance management, and appraisals.
• Continually drive the productivity of the store team by promoting a sense of purpose and a desire to succeed.
• Ensure the sales team deliver shrinkage targets and control operations using a clear plan for Loss Prevention.
• Implement store processes by driving and controlling business efficiency. Adopt best practices.
• Ensure adherence to company policies and procedures.
• Coach sales team on the execution of merchandising plans, implement optimum space management options based on store trends, brand and category performance.
• Oversee and quality check the management of stock ordering / replenishment and returns by the stock controller.
• Give feedback to the Marketing Executive and Area Manager in regard to the planning of promotional events.
• Maintain a sound working relationship with local brand Managers / distributors as well as internal support functions to drive business performance and control.
• Provide weekly feedback on store performance, promotions and trends and provide a two way loop with Marketing team to enhance business.

Skills / Experience:

• Good written and verbal English
• PC literate
• Analytical
• Creative
• Can steer through complex operational issues
• Strong Leadership skills
• 3 years retail store management at a senior level.
• Sound experience in people management
• Understanding of supply chain / inventory management
• Understanding of marketing procurement
• English essential, Arabic preferred.
• Commercial Awareness
• Good level of secondary education

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