Sunday, 29 December 2013

Revenue Assurance Analyst - Zain

A revenue assurance analyst reviews systems charges and implement corrective measures to prevent error and fraud.

Requirements:
Bachelor's degree in MIS, Computer Science , Computer Engineering
Bilingual Arabic/English
Knowledge of MS Office

The Position:
Perform the daily operation and maintenance activities related to RA tools/systems and database integrity
Perform acceptance testing for the new developed RA adapter, new software/application release or upgrades
maintain and monitor SLA agreement with vendors and internal clients
Create, maintain and enhance best practice standard in written evidence, analytical charts and report writing work with vendors to implement, maintain and enhance revenue assurance initiatives throughout the business
Provide support and information, on request, to other RA & FM group members
Implement initiatives as needed to enhance control compliance with GRAPA and Zain group standards
Assist in all internal or external audit queries on revenue recognition
Participate on or lead cross-functional teams to resolve revenue assurance issues and implement RA controls
Assist in developing revenue assurance culture across the organization
Identify "risk", operational and financial impacts relating to the network and the billing system and any related systems and facilitate the implementation of required controls to correct identified risks.
Carry out revenue assurance activities for postpaid/prepaid revenue streams monitor and follow up alarms raising by RA system and other controls assurance activities.

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