Waiter / Waitress – Azadea Group

Key Accountabilities
Overviews the table section cleanliness and set ups before duty starts.
Assists and guides guests through the menu choice and serves them in a good, proper and hygienic way.
Informs management immediately of any discrepancies or complaints.
Liaises with other outlets and departments to ensure smooth running of the outlet.
Accomplishes different tasks assigned by the Restaurant Manager.
Ensures that employees provide a friendly, courteous, professional and fast service to guests at all times.
Ensures that the log book notes are applied.
Qualifications, Experience, Knowledge
High school degree.
§ 1-2 years of experience in customer service.
Good communication and interpersonal skills.
Fluent in English
Competencies
Working with people
Adhering to principles and values
Persuading and influencing
Presenting and communicating information
Delivering results and meeting customers’ expectations
Following instructions and procedures
Adapting and responding to change
Coping with pressure and setbacks
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