Responsible for the creation, implementation, and enhancement of telemarketing programs that drive sales.
•Effectively manage, directs and supervises the day to day operations of the Telemarketing Team.
• Plan, establish, and implement the company policies work flow and standard procedures in dealing with customers;
• Liaise with other departments and other third parties to keep the department abreast of relevant updates on selling company products and services ;
• Monitoring guests and client feedback to improve quality service, minimize errors and track operative performance;
• Ensures that Telemarketing Department achieve its sales revenue targets whilst delivering a high quality customer service;
• Works collaboratively with internal departments to:
(1) identify and analyze interdepartmental issues, conflicts and the probable solutions (2) participate in planning on how to successfully attain the company's aim and purpose;
• Perform related duties as required.
Requirements:
University Degree in a relevant field of work or an equivalent combination of education and work related experience.
2-5 years progressive work related experience Sales.
Proficient in English, Arabic knowledge is an advantage
Proficient in computer operations
A team player and can work under pressure
preferably located in Kuwait with transferable visa
Demonstrated effective verbal and written communication skills for the purpose of marketing to program members as well as providing information to clients, vendors, senior management and staff
Apply Online
•Effectively manage, directs and supervises the day to day operations of the Telemarketing Team.
• Plan, establish, and implement the company policies work flow and standard procedures in dealing with customers;
• Liaise with other departments and other third parties to keep the department abreast of relevant updates on selling company products and services ;
• Monitoring guests and client feedback to improve quality service, minimize errors and track operative performance;
• Ensures that Telemarketing Department achieve its sales revenue targets whilst delivering a high quality customer service;
• Works collaboratively with internal departments to:
(1) identify and analyze interdepartmental issues, conflicts and the probable solutions (2) participate in planning on how to successfully attain the company's aim and purpose;
• Perform related duties as required.
Requirements:
University Degree in a relevant field of work or an equivalent combination of education and work related experience.
2-5 years progressive work related experience Sales.
Proficient in English, Arabic knowledge is an advantage
Proficient in computer operations
A team player and can work under pressure
preferably located in Kuwait with transferable visa
Demonstrated effective verbal and written communication skills for the purpose of marketing to program members as well as providing information to clients, vendors, senior management and staff
Apply Online
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