Education:
Secondary education with relevant certifications in hardware and software management and application, University Degree in Computer Science would be desirable.
Experience:
4 to 6 years of relevant working experience in a client oriented small to large institution, including ICT network administration, management of hardware and software platforms, telecommunications facilities, knowledge of Windows-based packages/applications.
Duties and Responsibilities
Summary of key functions:
Implementation of ICT management and maintenance strategies and systems;
Introduction/implementation of new technologies;
Effective functioning of the CO hardware and software packages;
Support to networks administration;
Provision of web management services;
Provision of administrative support;
Facilitation of knowledge building, knowledge sharing, communication and advocacy functions
Ensures implementation of ICT strategies management and maintenance strategies and introduction/implementation of new technologies, focusing on achievement of the following results:
Compliance with corporate information management and technology standards, guidelines and procedures for the CO technology environment.
Participation in development and implementation of ICT annual plan and Standard Operating Procedures in ICT services.
Provision of support to the use of Atlas functionality for improved business results and improved client services.
Ensures effective functioning of the CO hardware and software packages, focusing on the achievement of the following results:
Effective functioning (installation, operation and maintenance) of all UNDP hardware equipment and acquisition of hardware supplies.
Performance of specific technical functions, including changing of hardware electronic components (disks, memories, network wiring, power sources, etc.) and routine repairs.
Installation of commercial and in-house developed software and related upgrades, anti-virus programs on a timely basis.
Competencies:
Knowledge Management and Learning
Shares knowledge and experience and provides helpful advice to others in the office;
Ability to develop systems for structuring, codifying and providing access to information and knowledge
Development and Operational Effectiveness
Ability to provide IT support services including IT hardware/ infrastructure support, ERP support, other IT applications support, web design and maintenance
Good knowledge of PC/LAN operating systems, Microsoft Windows, corporate protection systems, programming with UNIX, Perl, PHP, SQL, HTML, JavaScript, knowledge of web design, knowledge of Novell Netware network administration, ERP
Ability to provide input to business processes re-engineering, elaboration and implementation of new systems
Leadership and Self-Management
Focuses on result for the client and responds positively to feedback;
Consistently approaches work with energy and a positive, constructive attitude
Demonstrates openness to change and ability to manage complexity
Communication Skills
Speaks and writes clearly and effectively
Listens to others, correctly interprets messages from others and responds appropriately;
Asks questions to clarify, and exhibits interest in having two-way communication;
Tailors language, tone, style and format to match the audience;
Demonstrates openness in sharing information and keeping people informed
Teamwork
Works collaboratively with colleagues to achieve organizational goals;
Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others;
Places team agenda before personal agenda;
Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position;
Shares credit for team accomplishments and accepts joint responsibility for team shortcomings
Application Deadline : 19-Apr-14
Apply Online
Secondary education with relevant certifications in hardware and software management and application, University Degree in Computer Science would be desirable.
Experience:
4 to 6 years of relevant working experience in a client oriented small to large institution, including ICT network administration, management of hardware and software platforms, telecommunications facilities, knowledge of Windows-based packages/applications.
Duties and Responsibilities
Summary of key functions:
Implementation of ICT management and maintenance strategies and systems;
Introduction/implementation of new technologies;
Effective functioning of the CO hardware and software packages;
Support to networks administration;
Provision of web management services;
Provision of administrative support;
Facilitation of knowledge building, knowledge sharing, communication and advocacy functions
Ensures implementation of ICT strategies management and maintenance strategies and introduction/implementation of new technologies, focusing on achievement of the following results:
Compliance with corporate information management and technology standards, guidelines and procedures for the CO technology environment.
Participation in development and implementation of ICT annual plan and Standard Operating Procedures in ICT services.
Provision of support to the use of Atlas functionality for improved business results and improved client services.
Ensures effective functioning of the CO hardware and software packages, focusing on the achievement of the following results:
Effective functioning (installation, operation and maintenance) of all UNDP hardware equipment and acquisition of hardware supplies.
Performance of specific technical functions, including changing of hardware electronic components (disks, memories, network wiring, power sources, etc.) and routine repairs.
Installation of commercial and in-house developed software and related upgrades, anti-virus programs on a timely basis.
Competencies:
Knowledge Management and Learning
Shares knowledge and experience and provides helpful advice to others in the office;
Ability to develop systems for structuring, codifying and providing access to information and knowledge
Development and Operational Effectiveness
Ability to provide IT support services including IT hardware/ infrastructure support, ERP support, other IT applications support, web design and maintenance
Good knowledge of PC/LAN operating systems, Microsoft Windows, corporate protection systems, programming with UNIX, Perl, PHP, SQL, HTML, JavaScript, knowledge of web design, knowledge of Novell Netware network administration, ERP
Ability to provide input to business processes re-engineering, elaboration and implementation of new systems
Leadership and Self-Management
Focuses on result for the client and responds positively to feedback;
Consistently approaches work with energy and a positive, constructive attitude
Demonstrates openness to change and ability to manage complexity
Communication Skills
Speaks and writes clearly and effectively
Listens to others, correctly interprets messages from others and responds appropriately;
Asks questions to clarify, and exhibits interest in having two-way communication;
Tailors language, tone, style and format to match the audience;
Demonstrates openness in sharing information and keeping people informed
Teamwork
Works collaboratively with colleagues to achieve organizational goals;
Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others;
Places team agenda before personal agenda;
Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position;
Shares credit for team accomplishments and accepts joint responsibility for team shortcomings
Application Deadline : 19-Apr-14
Apply Online
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