Sunday, 18 August 2013

Retail Operations Manager - Ali Abdulwahab Al Mutawa Commercial

The position is responsible for developing and maintaining fundamental operational systems and procedures in retail,
including overall management of the operations teams ensuring teamwork, customer satisfaction and business profitability.
It keeps organizational effectiveness by providing leadership and implementation of organizational strategies

Essential Duties and Responsibilities:
- Manages and improves the operational systems, processes and policies in support of organizations mission -
specifically, support better management reporting, information flow and management, business process and organizational planning
- Manages and increase the effectiveness and efficiency of Support Services provided by HR, IT, Finance through
coordination and communication between support and business functions
- Contributes to short and long-term organizational planning, including initiatives geared toward operational excellence
- Oversees overall operational, financial and resources management, planning, systems and controls with the GM -
- Develops and maintains annual budget with the GM - Department
- Performs on-going in-depth analysis of sales, sales agreement and promotion performance data
- Measures and reports sales & profit performance on a regular basis
- Oversees with other managers, proper staff allocations and resources work schedules
- Oversees employee performance management, training and development
- Performs other tasks as required by the GM - Department

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