Job Description
Summary Description
- Serves customers by selling products; meeting customer needs
- Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Greets customer and determines customer needs
- Maintains customer database on the ‘prospecting system’ on daily basis; effectively uses data to maintain relationships with customers, assess queries, interests, etc. for long-term sales retention.
- Explains product features and benefits; demonstrates uses when needed; remains abreast of the products offered by the competition and can effectively compare and contrast for the benefit of the sale.
- Researches for availability of products using computer database; advises management on stock and ordering preferences/issues.
- Suggests optional products for customer to purchase; uses up-selling and cross-selling skills when applicable.
- Computes and quotes sales price, discount, special offers/promotions, and requirements for financing payments on credit
- Prepares sales slip or sales contract; directs customer for payment procedures.
- Arranges for delivery; reminds customers on pick-up date; ensures registration is completed on time (by the delivery date); conducts post-sale courtesy call and follow-up with customer.
- Maintains long-term contact with customer to ensure after-sales satisfaction; promotes new arrivals and offers; recommends products and services that may be of interest or benefit.
- Resolves customer complaints by investigating problems; developing solutions; making recommendation to management.
- Keeps management informed by submitting activity and results reports, such as daily call/prospecting reports, weekly work plans, and monthly performance in relation to the business targets, etc.
- Ensures all merchandise are organized, maintained and displayed in their designated areas; ensures marketing literature such as brochures are available for customer distribution and placed accordingly; ensures price tags and product specs are displayed; maintains the cleanliness of the shop floor, storage and shelving units at all times.
- Maintains a proactive and positive attitude with regards to individual and collective work responsibilities.
- Display professionalism and courtesy at all times whether amongst colleagues or visitors.
Summary Description
- Serves customers by selling products; meeting customer needs
- Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Greets customer and determines customer needs
- Maintains customer database on the ‘prospecting system’ on daily basis; effectively uses data to maintain relationships with customers, assess queries, interests, etc. for long-term sales retention.
- Explains product features and benefits; demonstrates uses when needed; remains abreast of the products offered by the competition and can effectively compare and contrast for the benefit of the sale.
- Researches for availability of products using computer database; advises management on stock and ordering preferences/issues.
- Suggests optional products for customer to purchase; uses up-selling and cross-selling skills when applicable.
- Computes and quotes sales price, discount, special offers/promotions, and requirements for financing payments on credit
- Prepares sales slip or sales contract; directs customer for payment procedures.
- Arranges for delivery; reminds customers on pick-up date; ensures registration is completed on time (by the delivery date); conducts post-sale courtesy call and follow-up with customer.
- Maintains long-term contact with customer to ensure after-sales satisfaction; promotes new arrivals and offers; recommends products and services that may be of interest or benefit.
- Resolves customer complaints by investigating problems; developing solutions; making recommendation to management.
- Keeps management informed by submitting activity and results reports, such as daily call/prospecting reports, weekly work plans, and monthly performance in relation to the business targets, etc.
- Ensures all merchandise are organized, maintained and displayed in their designated areas; ensures marketing literature such as brochures are available for customer distribution and placed accordingly; ensures price tags and product specs are displayed; maintains the cleanliness of the shop floor, storage and shelving units at all times.
- Maintains a proactive and positive attitude with regards to individual and collective work responsibilities.
- Display professionalism and courtesy at all times whether amongst colleagues or visitors.
HOW TO APPLY FOR THIS JOB
Please Submit Application Through Company Website at: Apply Online
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