Thursday, 26 September 2013

Bilingual Call Center Agents - Al Sayer Group

Minimum Requirements:
• Secondary School pass.
• At least 1 year of experience in a Call center / Customer Service.
• Excellent written and verbal skills in English and Arabic.
• Excellent in MS Office Applications.

Accountabiliities includes the following:
• Contact prospective customers to sell the company’s products or services.
• Achieve weekly and monthly targets.
• Contact customers and update customer account information.
• Answer incoming customer general inquiries, complaints etc.
• Create various work related requests in response to customer queries and needs and follow up until they are realized.
• Contact customers for special offers and promotions, service campaign etc.
• Follow up with the customers to understand if their complaints are resolved or take feedback on the Company services.
• Perform other related duties as requested.

Apply Online

No comments:

Post a Comment