Plan and manage the development activities of all new products and services from the concept stage to technical and commercial readiness in accordance with relevant Product Development criteria.
The Responsibilities:
Plan the development of the new products with all internal and external stakeholders and ensure that they meet at least one of the following criteria:
- Able to generate revenue
- Have a positive impact the Company Brand.
- Improve the customer experience.
Develop a business case for new products including the plan to deliver the products or services required within constraints such as time, cost, business case, and quality standards.
Undertake a SWOT analysis for managing potential and actual impacts / risks, taking corrective action and or handling day-to-day issues.
Analyse the impact that impacts / risks may have on the overall scope of the development, scheduling, and end user experience.
Participate in RFPs (Request for Proposal), RFQs (Request for Quotation) and participate in the final recommendation for all new projects.
Work with the Team Leader to identify the positives and negative impacts/risks associated with new products and services concerning present and future challenges in the business.
Liaise with Business Intelligence to develop and analyse customer data and market intelligence.
Co-ordinate the completion and the delivery of new product or service projects including setting deadlines, assigning responsibilities across functions, monitoring, and documenting the progress of the project.
Follow the product execution in accordance with the Product Development delivery plan.
Monitor the ongoing Product Development progress in terms of plans versus actual and report back to the Team Leader periodically.
Work in collaboration with Marketing, Product Marketing, Customer Care, Training, PMO, Technology, TPMO and Finance to and Sales to evaluate, plan, coordinate, train on and deliver new profitable services up to commercial launch stage
Research innovative services and business opportunities to support new revenue streams and growth opportunities.
Research at least two to three new ideas per quarter, and develop innovative service concepts to enhance the Company’s reach.
Communicate effectively with internal and external parties to understand customer needs of the end users to develop and deliver new related products and services.
Stay informed of latest international developments in telecom / GSM and telecommunication services in general to possibly benefit the Company.
Attend training courses, seminars, conferences, vendor meetings, presentations and weekly meetings, as needed, to stay fully informed with the latest cutting edge business ideas.
The Requirements:
Required years of experience based on progression ladder, directly related experience
Excellent communication and interpersonal skills.
Ability to negotiate with vendors and contractors.
Strong project management and organisational skills.
Able to prepare and delivery presentations.
Innovative and creative thinker.
Fluent verbal and written communication in English. Arabic language is a plus
Degree in business management, MIS, or engineering or related is required.
Project Management Certification is preferred.
Sound knowledge of the GSM & emerging mobile services and products.
Excellent overall knowledge of the telecommunications field and overall knowledge of Product Life Cycles.
Closing date: 30-Sep-2012
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