This position is to engage, manage and work directly with the credit team to improve the activities of the function for the organization while enforcing the company’s credit policy. This role will be engaged in conducting credit investigations and collecting delinquent accounts and will communicate all credit related issues to senior management.
Responsibilities:
• Leads, coordinates, provides assistance and guidance, trains, mentors and monitors the work and performance of the assigned team(s) of credit analysts/cash appliers
• Oversee and coordinate the day-to-day activities of the team and works closely with the credit team on credit related issues
• Makes recommendations to Local management and credit team for process improvements.
• Working in conjunction with regional Credit Manager, responsible for ensuring past due and collection metrics are achieved on team portfolio of accounts adhering to the management operating system (MOS) and in compliance with existing policies
• Manages the team’s performance via operational metrics through the HPD process and provides appropriate feedback to the team members and the regional Credit Manager as required.
• Complete monthly cash collection forecasting and past due reporting on complete companies AR & Unbilled
• Has extensive knowledge in credit risk, and recommends customer credit terms and limits to maximize sales while limiting bad debt
• Partners with the Business to better understand markets and customer base.
• Prepares, produces and distributes reports as a communication tool with the Business relating to collections or credit issues and as a mean to monitor performance of the team. Responsible for ensuring all KPI’s (Key Performance Indicators) like Past Due, 180+, Unapplied Cash & Credits are met Month over Month
• Participates on ad-hoc projects as required
• Conducts business in a manner that promotes both internal and external customer satisfaction.
• Encourages, promotes, and participates in the individual development of the core credit competencies required of a dynamic business environment
• Responsible for ensuring the achievement of key functional metrics, serving as first escalation point for unresolved issues and supporting Credit function by visiting customers
Qualifications
• Bachelor’s Degree
• Minimum of 8 years of credit and collection experience
• Minimum 2 years experience in having managed a team of 2 or more employees
• Minimum 5 years multinational experience
• Proficiency in written and spoken English
• Excellent knowledge of accounting principles, cash collection processes and risk analysis practices
• Ability motivate, guide and provide direction to others and capable of managing conflict effectively
• Team player, results oriented, self-motivated with well-developed communication and interpersonal skills
• Strong organizational, verbal, presentation and written communication skills with the ability to deal tactfully, confidently and ethically with both internal and external customers
• Must be detail oriented with the ability to handle multiple tasks within deadlines, demonstrated ability to prioritize and organize workloads for maximum effectiveness
• Uses discretion and demonstrates dependability in performing daily functions as well as the ability to perform multiple tasks
• Strong problem solving, interpersonal and financial analysis skills
• Strong PC skills including Excel, and experience with other Microsoft Office products, Word, PowerPoint, Outlook, etc.
• Strong problem solving skills Excellent oral, written, and presentation skills
• Proficient knowledge of SAP AR Systems preferred. ERP experience essential
• Minimum 2 years in a multinational environment
Employer want to submit job applications through their website at: Apply Online
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