Sales Operation Advisor - OSN Required in Kuwait

Key Function 
To perform & manage the contracts to activation process and other daily transactions, maintains data integrity, provide support to our dealers & direct sales agents and all other team members. 


Key Responsibilities 
• To support Sales Operations team during the surge. 
• Perfect understanding of Contact to Activation process. 
• Ability to understand Financial Transactions in IBS and B2B. 
• Up to Date knowledge of promotions and corporate discount. 
• Following the complete Welcome Call script word by word, and process contracts with 100% error free without any delay. 
• To make sure all CTA process is aligned with customer’s initial request. 
• To ensure that all requests from all channels are done in timely manner. 
• To provide the support on systems and process, to all channels. 
• To work on the Customer Admin Mailbox and reply on timely basis. 
• To maintain data integrity with 0% error rate. Adhere to business processes and guidelines. 
• To keep a close eye on the error report and rectify those on a regular basis. 
• To assist on day to day tasks provided by the team manager.

                                            APPLY HERE