Officer – Branch Procedures – Gulf Bank

Job Purpose:
Responsible for executing operational activities and creating reports related to: PAMA, Dormant Unclaimed accounts, Tellers Cash Allowances, GB staff transactions & Daily/Monthly & quarterly reports. Communicate with branches for query resolution.
Accountabilities:
1. PAMA Affairs:
Prepare letter for PAMA advising on a/c closure and fund transfer. Execute hold on deceased a/c in case of existing loan/ card needs to be settled.
Track and follow-up responses with departments / units.
2. Daily, Monthly &Quarterly reports :
a) Daily reports amendments’ :
Receive daily : KYC,Youth & Ci-net reports for ID update
b) Dormant –Unclaimed accounts ( Daily/Monthly ):
Print daily activated dormant accounts report from BO system , and check against branches/departments documents signed by customers Follow up with IT & Mail dept. in order to print & send monthly notification letters for: Non active accounts which will be dormant in 2 mts & Unclaimed accounts which will be closed in 2 mts
c) Charity Accounts Reporting:
Actively engage with IT operations, MAK assistant, for preparing a Charity accounts report on monthly basis.
d) Al Amil Report to Central Bank of Kuwait:
Generates Al Amil report on monthly basis to be submitted to CBK through proper channels.
e) Tellers’ Cash Allowance Report:
Prepare cash teller’s transaction report on quarterly basis for cash allowance calculation purpose.
3. GB staff accounts transactions:
Change ex staff account types, and close staff account as per HR request
4. Branch Communications & Query Resolution:
Communicate necessary instructions to branches as requested.
Circulate policy, procedure and system amendments’ once implemented
Education, Knowledge, Experience and Skills:
a) Education / Qualifications:
Diploma / Degree in commerce or related field
b) Knowledge:
AML and CBK regulations.
Process and procedure drafting
Sound Banking Operations knowledge
c) Experience:
Minimum 2-3 years in similar job/ task
Sound knowledge in bank processes, procedures and policy formulation and operations.
d) Generic & Specific Skills:
Excellent command in English/Arabic
(spoken & written)
Analytical thinking and problem solver
Organized thought process
Should have flair for policy process & procedures documentation
Coordination skills between cross functional teams
Advanced computer skills
Employer want to submit job applications through their website at: Apply Online